Go from “WTF” to “We’ve got this”

so you can scale without imploding.

You’re not running a business if your operations are held together with duct-tape, caffeine, and sheer will power. You're building a house of cards, on the brink of collapse.

It's not a "work harder" problem. It's a systems problem.

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Hours wasted

on tedious tasks that a trained monkey could do.

Projects that derail

because critical info is buried in someone's head.

10pm Slack pings

because someone can't find the "version" of the client report

I help unfck your operations.

Together, we'll tame the whirlwind, the duct-taped processes, the “I’m too busy to even fix this” mess, and turn it into a streamlined, scalable, and functioning system. Your team will get the right shit done, every time, and you can finally take that two-week European vacation without your business falling apart.

I'm the last operations consultant you’ll ever need.

Let’s fix this, permanently.

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You know there's got to be a better way to operate,

but you're not sure where to start.

If we grow any faster with broken systems, we're going to implode.

We're constantly
reinventing the wheel.

I never know what to work on. Everything is urgent.

Let's Get Started

Successful business team celebrating at the office in a meeting

As a co-founder and ops manager, I used to think...

that being constantly in firefighting mode, answering Slack at 10pm, and duct-taping broken processes was just part of the job. It felt like if I took even a minute to step back, the whole machine would grind to a halt — like the only thing keeping it running was me not stopping.

But here’s what I learned: Being busy doesn’t mean you’re being effective. And being a founder shouldn’t feel like you’re holding the company together with caffeine and sheer willpower.

While others stayed stuck in reactive mode, I built systems that got my team on the same page, made projects run like clockwork, and reclaimed 20 hours a month to work on my "Important/Not-Urgent" tasks.

More traction and fewer fires are 100% possible.

Unfck Your Operations

the playbook tackles 3 core problems

to unfck your operations

PROCESS

or lackthereof. Inconsistent workflows, reliance on individual knowledge, everyone works in their way.

PROJECT MANAGEMENT

Disorganized tasks and projects, unclear priorities, missed deadlines, angry devs, stressed scrum masters.

DECENTRALIZATION

17 apps that do the same thing and no one knows where to find things.

not ready to dive in? That's okay.

Here's some (hopefully) helpful free resources.

Weekly newsletter, Project: Unfcked

Battle-tested ops & project management strategies, ClickUp tips, and more.

Read the blog

A peek inside my brain (scary, I know). All things operations, project management, ClickUp, and productivity.

Read

The Ops Lab

A free community for service-based entrepreneurs & operators.

Join

YouTube Channel

Live streams every Thursday, workshop replays, shorts, and videos about ops, PM, & productivity.

Watch

Inefficiencies = Bleeding Money

Do you know how much you're losing every week?

The average employee wastes at least 5 hours a week

Looking for documents
Reinventing the wheel
Answering the same question 17 times

How Much Am I Bleeding?

We love

happy clients

Working with Jacqui as our [ClickUp] partner was critical to our success. She took time to understand JPW’s workflow for delivering client projects and deliverables, and helped us leverage ClickUp to support that process. Since we launched, our processes and timelines are smoother, more efficient, and effective.

Susanne
JPW Communications
Senior VP & Partner